Privacy Policy

Who are we?

GV Bikes is a motorcycle sales and repairs shop based in Taunton, Somerset. It was founded in the mid 80s, moving to its present site, Whitehall, in 1987.

This website is managed by Kernel IT Services who are based in the Blackdown Hills, Somerset.

How do we collect your information?

We collect information when you make contact with us. For example; when you use the contact form to send us a message, when you email us directly or when you phone us.

What types of information do we hold?

The information we collect might include; your name, physical address, email and phone numbers.

Why do we collect this information?

We use your information to be able to provide a service and only do it in accordance with the law. Examples include:

  1. Booking your bike in for a service/maintenance/other jobs we provide, using your contact details as proof
  2. So we can contact you when we have completed the requested job
  3. So we can contact you regarding sales we made with you
  4. As the law requires

We do not use your contact details for marketing.

Who has access to this information?

Only staff at GV Bikes and Kernel IT Services have access to this information.

Your choices

You have various legal rights over your information. Further details are available from the Information Commissioner via their website.

How do we protect your data?

GV Bikes and Kernel IT Services both have robust IT systems with antivirus and firewall software to keep your data secure and out of the wrong hands.

Use of Cookies

Like most websites, uses cookies. Cookies are small pieces of information sent by an organisation to your computer and stored on your hard disk to allow that website to recognise you when you visit. Cookies make it possible for your browser to remember your settings and preferences. This helps us to improve our website and deliver a more personalised service for you, in addition to general performance benefits.

It is possible to switch off cookies in your browser preferences.


We use Google Analytics to be able to gather anonymised data about the people that visit our website. This allows us to see how our website is performing and adjust our services to best meet our customers needs.

It is possible to switch off cookies in your browser preferences.

Usage by Under 16s

We particularly wish to protect the privacy of children aged 16 or under. If you are aged 16 or under, please get your parent/guardian’s permission before you provide us with any personal information.